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Laura Eck over at Web Courses Bangkok interviewed me recently to talk about user experience design, user research, user testing and all that stuff I do during my day job. It was fun, and a fairly comprehensive discussion.

She asked some great questions; hopefully the answers I gave did them justice!

Which methods do you use to make UX design decisions?
There are lots of activities that influence and inform my design of a web site or application. They can generally be divided into two camps: quantitative methods, and qualitative methods.

Quantitative methods include things like anonymous web analytics or data from multiple-choice surveys.

Qualitative methods refer to feedback that has come through customer support, comments made by a subject during a user testing session, or notes from a contextual inquiry session.

Read the full interview: Interview with Matthew Magain at Web Courses Bangkok

P.S. Try saying “I’m big in Bangkok” three times fast without going red in the face.

About Matthew Magain
Matt is the director of Useractive.